The Los Angeles Department of Water and Power (LADWP) presents Customer Service Saturday at four of its Customer Service Centers on Sept. 10, from 9 a.m. to 1 p.m.

The event location in Van Nuys takes place at the customer service center located at 6550 Van Nuys Blvd.

Those attending the Customer Service Saturday will receive assistance from staff members who are able to take payments, process service order requests, answer billing questions and resolve billing issues. There will be informational tables and displays with helpful information on LADWP programs and services available to customers, as well as sign-up materials.

In addition, free trees will be handed out  at the Van Nuys in  partnership with City Plants. You must be a resident of Los Angeles or own property within the city to be eligible to receive a tree. Verification will be required (ID/driver’s license or copy of a LADWP utility bill). Supplies are limited and will be distributed on a first come, first served basis. The limit is one per property address.

LADWP hosts Customer Service Saturday on the second Saturday of the month. For more information on Customer Service Saturday, please visit